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All you do is add water, so that's it thank you and I appreciate the opportunity to have someone ask me about these things because it does make a difference to the all overall satisfaction of everyone when you ask the questions that are sometimes difficult. I have a recommendation for a pancake mix that is just out of this world. I also have a recommendation if a mix is used because what they're using they left out part of the ingredients because it was more like a crepe as a pancake I just can't over emphasize how terrible they were but I would be willing to teach somebody how to make pancakes from scratch or again. If I may, I would be willing to volunteer my time to show how pancakes are made. one other thing, I'd like to see addressed, the back door by the scissor gate although residents may have a key for this door it is not easy to open, because the tumblers inside the lock do not respond well to the key, the lock seems very loose and the key you may stand there for five minutes trying to get the key to open the door and that can be very frustrating if you're trying to get in the door and you have to go to the bathroom and you still have a ways to go once you get in. I'm not sure, but a greeting would certainly make a difference. Sometimes it feels like they don't even know you're there maybe because they're stressed. I would also like to say that it would be nice if some of the ways staff would make eye contact, with people when they walked into the dining room, just a friendly hello welcome in someone will be with you shortly. Pancakes are not hard to make but I definitely wouldn't serve what they have been serving it doesn't speak well of the kitchen and the quality that the cooking. Every time I have ordered them they looked awful and they tasted just as bad. We picked this community because of the location and price.I would like to add, the kitchen cooks do not know how to make pancakes. I would say, staff are most gracious and the residents seem friendly and happy. 4.0 Thunderbird, a great place be and let someone else do the cooking and cleaning!
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